Overview
Refunds
We do not refund on incorrect orders. Please make sure you are ordering the correct cable or contact us before ordering.
We only replace items if they are defective or damaged.
Shipping returns
To return your product, contact us for an address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us for questions related to refunds and returns.